Chat assistant (questions and answers)
Name: Ask KPUWU
Welcome: Hello! I'm the KPUWU assistant. Ask me about joining the union, dues, your rights at work, NSSF and SHIF, or where to find our offices.
Popular: How do I join the union? | Who can join? | How are union dues paid? | I have a problem at work
Q: How do I join the union?
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A: You join by signing Form S, the check-off form, at your workplace through the union agent or shop steward. Once it is signed, your employer deducts your union dues from your salary, as provided in Section 48 of the Labour Relations Act, 2007. Read more: [Who can join](/p/who-can-join.html).
Q: Who can join?
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A: Membership is open to workers in Kenya's private universities: both teaching and non-teaching staff. Details: [Who can join](/p/who-can-join.html).
Q: What are the benefits of joining?
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A: The union negotiates pay and terms of service with university employers, represents members in disputes and disciplinary cases, and campaigns for safe workplaces, fair pensions and decent work. Full list: [Member benefits](/p/benefits.html).
Q: How are union dues paid?
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A: Dues are deducted from your salary by your employer (the check-off system) after you sign Form S, and sent to the union's gazetted account. For the current rate, please contact the union office using the WhatsApp or Call buttons.
Q: Will I get a membership card?
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A: Yes. After your first deduction has been received, the union prepares a membership card that you get as proof of membership.
Q: I have a problem at work
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A: Contact your shop steward or the union office as soon as possible, and keep any letters or messages you have received. You can reach the office directly with the WhatsApp or Call buttons below.
Q: Where can I find information about NSSF and SHIF (NHIF)?
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A: See our articles on [NHIF/SHIF and NSSF](/search/label/NHIF%20and%20NSSF). Note that NHIF has been replaced by the Social Health Authority (SHA/SHIF).
Q: What is the minimum wage?
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A: Read our articles on the [minimum wage](/search/label/Minimum%20Wage). For your own salary or a pay dispute, contact the union office.
Q: Where are your offices?
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A: See all our [branch offices](/p/branches.html) with phone numbers and directions. Our head office is shown on the map at the bottom of every page.
Q: How do I contact the union?
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A: Use the WhatsApp or Call buttons below, or email infokpuwu@gmail.com.
Q: Where can I download forms and documents?
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A: All our documents are on the [Downloads](/p/downloads.html) page.
Q: How can I support the union?
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A: Thank you! You can make a donation on our [Donate](/p/donate.html) page.
Q: Can I write an article for the website?
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A: Yes, members are welcome to write. Send your article to the union office (WhatsApp or infokpuwu@gmail.com) and we will publish it with your name.
